Frequently Asked Questions
How Does HotCTotC Work?
HotCTotC is a non-GMO, gluten free electrolyte/antioxidant drink mix that utilizes whole and natural ingredients to deliver water and key nutrients into your bloodstream faster and more efficiently than water alone.
Ingredients
Serving Size 1 Packet, 8.5g
Calories 3
Sodium 0mg
Total Carbohydrate 6g
Total Sugars 6g
Magnesium (As Gluconate) 65mg / 15%
Zinc (As Gluconate) 2mg / 18%
Vitamin C (As Ascorbic Acide) 1000mg / 1110%
Vitamin B6 (As Pyridoxine Hydrochloride) 10mg / 588%
Vitamin B12 (As Cyanocobalamin) 25mcg / 1040%
Biotin 30mcg / 100%
Organic Ginger 25mg
Other Ingredients: Honey Crystals (Cane Sugar, Honey), Natural Flavors, Fruit & Vegetable Extracts (color), Citric Acid, Stevia Extract
What is the best way to mix up a packet of HotCTotC?
Ages 14 and up, one (1) packet daily. Empty contents into a glass, add 4–6 oz. of steaming hot water, stir. For lighter flavor, mix with more water. Do not exceed suggested use.
Where are your products manufactured?
Conception, formulation, printing & packaging are all done in the United States.
Are your products certified as non-GMO?
Yes.
Shipping
Items are shipped via USPS standard rate shipping. Orders take 1-2 business days to be shipped and should arrive to you within 2-4 days once shipped. Tracking information will be provided as soon as order is shipped. Shipping time might vary depending on location, shipment method and other factors.
Returns & Satisfaction Guarantee
Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• We have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email support@hotc-totc.com with the subject 'Returns' and include your order number, name and the reason for the return.
• We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.