Frequently Asked Questions

How Does HotCTotC Work?

HotCTotC is a non-GMO, gluten free electrolyte/antioxidant drink mix that utilizes whole and natural ingredients to deliver water and key nutrients into your bloodstream faster and more efficiently than water alone.

Ingredients

Serving Size 1 Packet, 8.5g

Calories 3

Sodium 0mg

Total Carbohydrate 6g

Total Sugars 6g

Magnesium (As Gluconate) 65mg / 15%

Zinc (As Gluconate) 2mg / 18%

Vitamin C (As Ascorbic Acide) 1000mg / 1110%

Vitamin B6 (As Pyridoxine Hydrochloride) 10mg / 588%

Vitamin B12 (As Cyanocobalamin) 25mcg / 1040%

Biotin 30mcg / 100%

Organic Ginger 25mg

Other Ingredients: Honey Crystals (Cane Sugar, Honey), Natural Flavors, Fruit & Vegetable Extracts (color), Citric Acid, Stevia Extract

What is the best way to mix up a packet of HotCTotC?

Ages 14 and up, one (1) packet daily. Empty contents into a glass, add 4–6 oz. of steaming hot water, stir. For lighter flavor, mix with more water. Do not exceed suggested use.

Where are your products manufactured?

Conception, formulation, printing & packaging are all done in the United States.

Are your products certified as non-GMO?

Yes.

Shipping

Items are shipped via USPS standard rate shipping. Orders take 1-2 business days to be shipped and should arrive to you within 2-4 days once shipped. Tracking information will be provided as soon as order is shipped. Shipping time might vary depending on location, shipment method and other factors.

Returns & Satisfaction Guarantee

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.

• We have a 30-days Return & Exchange Policy, since the day item was received.

• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.

• For returns, please email support@hotc-totc.com with the subject 'Returns' and include your order number, name and the reason for the return.

• We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.

• Please note that customers are responsible for shipping costs of returned items.

• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.

• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.